HitBTC exchange

Has there been any progress by anyone to get the HitBTC exchange to release a solution to the problem UK users have to get our tokens released? I am emailing them regularly through support, but the only respnse I get is to thank me for my patience and I’ll be informed as soon as the issues can be resolved…just the usual BS from the support team. Has anyone been able to get to a different level beyond support to see if something is being done? I’d be grateful for any response to this…cheers!

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Zero progression and I’m honestly not expecting them to release the funds anymore. I’ve contacted them, reported them to authorities, contacted their provider & payment partners to block them. They operate under a false registration as well (as you can see on their legal page: https://hitbtc.com/legal-information) they pretend to be registered as “Htechno Business LTD, incorporated in the Saint Vincent and the Grenadines” but the local authorities have published a warner notice that it’s not registered with them (see: https://svgfsa.com/warning-notice-hitech-digital-business-ltd/). @rusty.spork has reached out to them several times as well with zero response.

They have a track record of scamming people. In my mind, I’ve written off the coins I still have on there. As much as I hate to say it, I think you should too.

Edit: An important addition (which may seem obvious, but wanted to get it out there anyway). They scam so many people that their social channels etc. are flooded with messages that pretend they can help you get your locked funds back by hacking hitbtc, which is obviously another scam :sweat_smile: Stay away from them.

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It is very important that when they burn the tokens, they can one day dump them on the market. As @neo says, we have no way of knowing how much of the tokens there were collected “legitimately” from fees, so everything they burn must be given to them…


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Thanks for that response. It’s a lesson learned, unfortunately a very expensive lesson. I can remember as clear as a bell the day I sent the tokens. I usually always sent a small amount first, but because the btc fee was so high I decided to send it all at once. Had dealings with them since 2018 with no problems so I wasn’t particularly concerned when I sent the tokens. It was only when the tokens didn’t arrive in my account and the response to my emails was always the same bs that I realised I’d made a big mistake. The tokens are still in the wallet I sent them to so I was wondering if that address could be blocked from changing them to the ANT token. Could that be possible I wonder?

No, because the Foundation doesn’t know if you sold them inside the exchange itself, which won’t be reflected on-chain. There must be a court order for them to be blocked.

You should wait until the amount is large enough to justify the cost of a lawyer, or if is a matter of principle, swallow the additional costs and act now.


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The fact that your coins never moved from the address is probably the main reason the wallet went into maintenance. They probably lost access to the a part of the funds.

I had the exact same thing, was hedging back and forward between bittrex and hitbtc around the time bittrex was delisting. Made a pretty big profit on every trade and went from smaller to bigger amounts with every transaction. I learned from that too. It helps that I still made a decent profit with hedging using HitBTC, but if I cut the loss on the funds still on HitBTC a pretty large chunk of the profit will be gone.

Fingers crossed they’re ever going to resolve it. But yeah, really doubt it.

What good would a lawyer do? If the exchange is a total scam site how can a lawyer make contact to do anything. The value of the tokens when I sent them was way higher than they are now and probably higher than they’ll probably be again the way things are going. The coin swap and dodgy exchanges causing people to lose vast amounts of tokens and value is not something people will want to get involved with. How many people are having trouble with the token swap? The whole thing is a mess.

Not against HitBTC, but against the Foundation. The options are either to order them not to exchange the tokens or even to refund them to you. The moment the price goes up by 100-1000 people will start looking for their money one way or another.


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I’m in a similar situation. I’ve made enough to buy the tokens back from what I’ve already made and still be in profit, but I’ve lost interest in investing back in because of the way things are going. If the token drops to 5 cents, I’d probably buy again, but otherwise I’m not interested.

Why does the foundation need to be dealing with a lawyer when they know what the exchange is doing. I can prove I bought and sent the tokens to HitBTC, surely they could do whatever is necessary with the tokens to prevent people from being scammed. Issue us with the equivalent ANT tokens and block the wallet on the exchange from being swapped to ANT. If the exchange really has a problem accessing the wallet the tokens are on then they’re already burned.

Couldn’t HitBTC just move the funds to new wallets and then burn them?

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No, this is covered by the court orders. Everything on the blockchain is traceable and any moves from a sanctioned address are pointless.


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