Bug Reporting Procedure

Meta
1

We have set up a #bugs category exclusively for reporting bugs in the test systems. We’ve also added a link to the list of open bugs in the top menu of the homepage.

You are also still welcome to use the new JIRA reporting procedure Log in with Atlassian account.

Before creating a new topic, please search the bugs category to make sure your bug hasn’t been reported yet.

If you find that your bug has already been reported, feel free to add a reply to the existing topic if you have additional information.

Please copy, paste, and edit this template with relevant info when creating a bug report.

Launcher version: [0.3.0]
Demo app version: [0.1.0]
Browser version: [Firefox 44.0 / Google Chrome 50.0.2 / Safari 9.0.3]
Operating System: [Windows 7 / Ubuntu 14.04.4 / Mac OS X 10.11]

Describe the bug with as much detail as possible:
[When I do X, I notice Y, and that causes Z problem to happen.]

What are the steps to reproduce the bug
1.
2.
(etc)

Were you able to work around this bug? How?
[I had to restart the launcher to get it working again.]

Is there anything else that might help us fix this bug?
[I just updated my browser from X to Y, it worked before I updated, but now it’s not working at all.]

15 Likes
3

Can we please setup a copy/paste template for people to use, something like:

Please copy, paste, and edit this template with relevant info when creating a bug report.

Launcher version: [0.3.0]
Demo app version: [0.1.0]
Browser version: [Firefox 44.0 / Google Chrome 50.0.2 / Safari 9.0.3]
Operating System: [Windows 7 / Ubuntu 14.04.4 / Mac OS X 10.11]

Describe the bug with as much detail as possible:
[When I do X, I notice Y, and that causes Z problem to happen.]

What are the steps to reproduce the bug
1.
2.
(etc)

Were you able to work around this bug? How?
[I had to restart the launcher to get it working again.]

Is there anything else that might help us fix this bug?
[I just updated my browser from X to Y, it worked before I updated, but now it’s not working at all.]

6 Likes
4

Then what does this mean:

1280×800 152 KB

1 Like
5

clic on Create an account

6

you tried to create an account as a google user wiith a google apps account. try with a native gmail account to connect as google account or try with the create account button without uses google login

2 Likes
7

Bravo, that Jira crap was doing my head and it just makes more sense to keep bug reports where the community is IMO.

2 Likes